Last updated: this month
Health C Australia (ABN 30 272 949 602; “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, place an order, or interact with us. This policy explains what we collect, how we use it, and the rights you have under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
- Identity & contact data — your name, email, phone, shipping and billing address.
- Order data — products you’ve ordered, payment method, order history.
- Account data — username, password (encrypted), preferences and subscription settings.
- Technical data — IP address, browser type, device type, pages visited, cookies and analytics events.
How we use your information
- To fulfil your orders and manage subscriptions.
- To communicate about your account, orders or deliveries.
- To send marketing communications, where you have opted in.
- To improve our products, website and customer experience.
- To comply with legal obligations.
Who we share it with
We share personal information only with trusted third parties who help us run the business: payment processors, shipping carriers, email service providers, and analytics platforms. We require all partners to protect your information and use it only for the purposes we specify. We will never sell your personal information.
Your rights
You have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications. To exercise any of these rights, email privacy@healthc.com.au.
Contact
For privacy enquiries, write to privacy@healthc.com.au or Health C Australia, Sydney NSW, Australia.